Shipping policy
Order Processing
- Processing Time: Orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
- Once your order is processed, you will receive an email confirmation with tracking information.
Shipping Options and Costs
We offer the following shipping option:
-
Standard Shipping:
- Delivery within 3-7 business days after processing.
- Cost: $4.99.
International Shipping
We currently ship to the following countries:
- [List countries if applicable].
- Delivery times vary by destination and may take 7-15 business days.
-
Customs and Import Fees:
- Customers are responsible for any customs duties or import taxes.
Tracking Your Order
- Once your order ships, you will receive a tracking number via email. Use this to track your package in real-time.
- If you don’t receive a tracking email within 48 hours, please check your spam folder or contact us at hyprflexsports@gmail.com
Shipping Delays
- While we strive to deliver your order on time, delays may occur due to:
- Weather conditions.
- Carrier delays.
- Customs processing for international shipments.
- We are not responsible for delays caused by shipping carriers but will assist in resolving any issues.
Lost or Damaged Packages
- If your package is lost or arrives damaged:
- Please contact us within 7 days of delivery at hyprflexsports@gmail.com
- Provide your order number and photos (if damaged).
- We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
Incorrect Shipping Address
- Ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you notice an error, contact us immediately at hyprflexsports@gmail.com Changes can only be made before the order is shipped.
Questions?
If you have any questions about shipping, please reach out to us at hyprflexsports@gmail.com. Our team is here to help!